Cti Desktop

TAPI Compliant Telephony Device

The CTI Desktop Manager component is the interface between the computer telephony integration (CTI) system and Unified Service Desk or User Interface Integration (UII). The CTI Desktop Manager component creates the following two objects that collectively manage the state and data in a call. TricomVoIP CTI - Desktop Must have CTI Software for the Yeastar 'S' Series PBX What is TricomVoIP? TricomVoIP Desktop is innovative CTI Phone enhancement software developed in house to satisfy the needs of our clients who use the Yeastar’s Series or systems based on Asterisk 13. Acqueon Desktop. Acqueon Desktop unifies agent desktops with computer-telephony integration (CTI), delivers seamless access to CRM and EHR applications, and provides a rich set of outbound capabilities. It enables your associates to make the most of every customer interaction.

Cti Desktop App

The Hi-Phone Desktop product family is a CTI TAPI compliant USB / RS232 hardware ( external telephony card device ) and software platforms, featuring a complete telephony card functionality, and supported by a wide variety of well documented integration tools for most programming languages

The Way2call Hi-Phone is a USB Telephony Device (Board), telephony card device, and replaces a USB voice modem, or TAPI modem in voice Telephony applications for better performance and additional telephony features

Connect your PC to a Telephone Line / Handset / Headset.
Develop your telephony applications using C, C++, VB, .NET, Delphi, Java and more.
Easy telephony API and fast integration with sample source codes.

Hi-Phone Maestro, external Telephony Card / Board Device Sample Setup Scenario

Cti
  1. Make sure that an analog phone and analog line are used.
  2. (A) - (D) Line 1 - Line 4
  3. (E) Business Phone System
  4. (F) (Optional ) Connect with telephony headset
  5. (G) Connect with PC via USB
  6. (H) Power Adapter
  7. No PCI or PCI Express Slots required, but USB

*In some countries (e.g. U.K., Germany), and external adapter for the phone and line might be required. Please check whether your local telephony connection standards default to the U.S.

Way2Calls Hi-Phone telephony device product family are External telephony card / telephony board device using USB / RS232 for Plug and Play CTI (Computer Telephony Integration) solutions. Any software application or web page integrating Hi-Phone telephony devices, can have full-featured Telephony functionality such as Make call, Answer-incoming call, Call Progress Detection, Caller ID etc as you are using PCI / PCIe telephony card.

The Hi-Phone telephony devices family offer Integration SDK (Software Development Kit) for software developers with a variety of Simple, Fast and Easy Integration Proprietary API (Application Programming Interfaces) as well as standard API. This allows developers focus on their application instead of dealing with detailed telephony issues, using their favorite Programming Language. The SDK, Currently available for Microsoft Windows 2000/2008/XP/7, supports major industry standard programming languages including C, C++, Visual Basic, .NET (VC++, VB, C#, J#, etc.), Delphi, Java and any other language which can use Win32 API or ActiveX

Way2call and Hi-Phone are registered trademarks of Way2call Communications

Telephony Card Device Product Family Highlights

High Compatibility

Seamless integration with all TAPI applications. Telephony hardware for TAPI, IVR,Internet VoIP (Voice Over IP) Converged with Analog Telephone Line, PBXs and more. Compatible with Windows 8/8.1/7 and Windows Server 2012/2012R2/2008/2008R2 32/64bit

Open Architecture

Easy integration with software applications, at any level

Modular Solution

Cti Desktop Adp

From a single line to any number of multiple lines

Cost Effective

The Hi-Phone product family ranges from low cost to heavy duty, depending on your application needs

Plug and Play Telephony

Plug and Play External Telephony Card Device. Way2call Hi-Phone Desktop telephony devices are external telephony card device without the limitation of PCI / PCIe slots on your motherboard. Just plug and play.

External USB telephony board device, voice modem

It can be used as USB voice modem to replace your, PCI telephony card, PCIe telephony card, full duplex telephony Modem and voice Modem for business phone system, interactive voice response system or PBX system.

Developer Resource

Develop your telephony applications using C, C++, VB, .NET, Delphi, Java and more. Easy telephony API and fast integration with sample source codes.

Community Forum

Cti desktop version
Online community forum for development and utilization discussion of Way2call telephony devices

Cti Desktop Software

Applications Using Way2call Telephony Card / Board Device Hardware

Cti Desktop Application

  • Windows 10 Compatible TAPI
  • Call Center agent
  • Personal Telephony center with PIM application
  • Inbound and outbound calling
  • Call Recording
  • Voice Mail
  • IVR (Interactive Voice Response)
  • Caller ID display and Caller ID on call waiting
  • Automated calls
  • Home Automation
  • Queue calls
  • Telemarketing
  • Central Office subscriber functionality control
  • Internet VoIP (Voice Over IP) Converged with Analog Telephone Line
  • TAPI PC Answering System/Machine Automation
  • Way2call Hi-Phone products family comparison chart
  • and more...